The Philippines this year will pocket $5.7 billion for call center work from the U.S., Europe, and Australia, vs. the $5.5 billion that India's call centers will take in. India, though, continues to lead in overall outsourcing revenues at $70 billion vs. $9 billion for the Philippines. The outsourcing industry now employs 530,000 people in the Philippines and makes up about 6 percent of gross domestic product.
The Filipino government began to help the call centers because of their frustration of educated Filipinos leaving the country to work as nurses and lawyers in other countries even though it earned them a lot of foreign exchange.
This will definitely affect India's growth but by how much we do not know. Also, will labor be as cheap in the Philippines.
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